General

Frequently asked questions (FAQs)

1. How do I enrol my child for classes?

There is an easy way to register your child for classes. Click on the enroll button or click here. Our team will contact you shortly.

Enroll Now →
2. How do I make payment for tuition services? +

Please make payment to our company bank account. Details will be provided after registration.

3. Don’t see a subject you are interested in? +

Contact us and we will help you find the subject and experienced qualified tutor.

4. Do you offer free trials? +

We do not offer free trials. All trial lessons are paid. Students may choose their tutor.

5. Do you provide Home Tutors? +

Yes, we provide highly qualified and experienced home tutors. We carefully select each tutor.

6. Do you provide Online Tuition? +

Yes, we provide online tuition using our advanced learning system with more features than Zoom.

7. What is the maximum class size? +

Group classes have a maximum of 4 students. One-to-one classes are also available.

8. What kind of support do you offer? +

We provide full academic support, scheduling help, and access to qualified educators.

9. Is there any registration fee? +

A registration fee of RM 200 is required for all new students.

10. Can I cancel my lesson and get refund? +

No cash refunds. Cancellations 24 hours before class will be credited to your account.

11. Refund for teacher unsuitability? +

No refunds available. We will arrange a replacement tutor instead.

12. How long can classes be held? +

All paid classes must be used within 2 months or remaining fees will be forfeited.

13. How do I reschedule a class? +

Cancel 24 hours before the lesson to reschedule and receive credit.

14. Is free WiFi available? +

Yes, high-speed internet is available for all students and teachers.

15. Where can I find pricing? +

Please contact us or visit our pricing page for updated tuition fees.